Centre Mission

...Through a combination of newborn hearing screening, cochlear implants, digital hearing technology and Auditory-Verbal Practice we have the potential to virtually eradicate the serious consequences of deafness as the most common disability in newborn babies worldwide...

(2006 Dimity Dornan, Founder and Managing Director, Hear and Say Centre)

Our Mission
To enable families in Queensland to achieve optimal outcomes for their children with hearing loss by teaching them to listen and speak using our world leading end-to-end service delivery model.

Our Vision
To be a leader in the provision of access to listening and speaking for children with hearing loss and their families worldwide.

Our Focus
The relationship between our mission and vision is reflected in our focus areas as follows –

• To consolidate and expand our practice in Queensland as a foundation to support children with hearing loss and their families worldwide; and

• To begin the process of providing access to listening and speaking for children with hearing loss and their families worldwide in a way that supports our service delivery to children and families in Queensland.

Our Values
The following values underpin the ethos of the Hear and say Centre and provide the foundation to achieve both our mission and vision :

• We take a professional approach in all of our activities.

• We demonstrate trust in each other and our affiliates.

• We operate as a team in the support of families.

• We show empathy to our colleagues, families and stakeholders.

• We maintain a family/client focus.

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